1,840 m² of lobby,
fourteen columns
that were all different

The drawing showed fourteen identical columns. The building had other ideas, and the hotel was open while we worked.

Material recorded per job: 304 or 316L, fabricated and trial-assembled in our Foshan factory.

Scope
1,840 m²
Schedule
61 d
On site
0 cuts
Delay we caused
+9 d
01

The job

A hotel lobby refurbishment: fourteen structural columns to be cased, a 26 m reception wall, a coffered ceiling over the lounge, and lift fronts on two cores. One finish standard across all of it, in champagne PVD.

The architectural drawing showed fourteen identical columns. The building had other ideas.

The constraint that decided everything

The hotel was open during the work. Nothing could be cut in the lobby, and nothing could be delivered that did not fit on the first attempt — there was no second attempt available, because the space was in use every day.

That single constraint is why this job has a case file. It forced the survey, the per-column drawings, and the trial assembly to happen properly, because the alternative was closing a working hotel lobby.

02

The four photographs

Wide view, node, trial fit, and the ceiling run.

Mirror-polished column casings in a completed lobby
FIG. 01.1Lobby after handover — mirror casings, one finish
A hammered shell, welded and stood up in the workshop
FIG. 01.2A hammered tub, welded and checked on the shop floor
Mirror-polished column casings along a corridor
FIG. 01.3The same casings seen from the corridor side
03

The record

Brief
Lobby refurbishment, hotel in use throughout, no site cutting permitted.
Scope
1,840 m² — 14 column casings, 26 m reception wall, coffered ceiling, lift fronts on two cores.
Finish
Champagne PVD, one batch, approved against a 1:1 mock-up corner.
Survey
Site measured before release. Deviation across the fourteen columns ranged from 4 mm to 38 mm. The drawing assumed they were identical.
Response
Each casing modelled individually from the survey. No common part, and no shimming allowance hidden inside the joint.
Mock-up
First three casings trial-fitted in the plant came out 6 mm over on the seam (FIG. 01.3). We scrapped them and re-cut.
Delay
+9 days against our own schedule. Reported to the client the same afternoon, with the cause and the new date.
Delivery
Pre-assembled, numbered per column, four containers in install sequence, a location drawing in every carton.
On site
Zero field cuts. One replacement piece shipped — a survey error on our side, freight covered by us.

Figures in this record are being confirmed with the client before publication and are marked in the drawing set. We publish a case file only when the numbers can be checked — a wrong job record is a factual error, not a typo.

04

What we would do differently

Model the columns before quoting

The survey should have happened before the price, not after the order.

If skippedThe price was built on fourteen identical parts that did not exist, so the first three days of production were effectively re-worked.

Trial-fit the first casing alone, earlier

One casing at D16 would have found the 6 mm in a day instead of a week.

If skippedAll three were made before any was checked, so the same error was made three times.

Tell the client before we have a fix

We called the same afternoon, with a date but before we knew the recovery plan.

If skippedThe alternative — waiting until we had a solution — turns a nine-day problem into a trust problem.

Your job will look
nothing like these.
Send it anyway.

Case files are here to show how we work, not what we make. Every job starts from your drawing, and the first thing you get back is a list of problems.